Our commitment is to ship out your lighting fixtures as quickly as possible. We will process your order without any delay, and we will always send you an email confirming the status of your order. Once your order has shipped, we will send an email notification to you that will include a delivery tracking number. You Can Track Your Orders Online. We use "Yahoo's" commerce servers with secure sockets layer (SSL) to protect your credit card information during transactions. Your credit card will only be billed when items are shipped. PLEASE REST ASSURED, WE DO NOT SELL ANY INFORMATION YOU PROVIDE TO US TO ANY THIRD PARTIES.

As you know, there are many shipping options available to you. Within the United States, we give you the option to select Ground shipping or Air delivery (for an additional charge). Shipping charges (IF ANY) will be calculated and emailed to you. Please note that the freight cost for all fans is approximately $30.00 per fan. We cannot deliver to a P.O. Box address. If you need a quote for any international delivery, feel free to contact us.

RETURN POLICY

We stand behind every piece we sell, and your satisfaction with any items purchased on this website is very important to us. We know you are going to like our products, and you will love our prices. We want you to like the lighting fixtures you've purchased, and we want you to feel good about them in your home or office. However, if you are not 100% satisfied with your order, you may exchange or return your order within 7 days of receipt and we will give you a refund. Please send us an email and just let us know about your reason for return. This will help us to serve you better in the future. Please make sure that the items you are sending back are insured, in good condition, and they are packed in original packaging to protect from damage.

Address For Return Items: